The website and online store www.axlmarsart.com are operated by Sandra Korenika Marsetič s.p., Vegova ulica 8, 6000 Koper (hereinafter also referred to as: the provider). Please read the following terms and conditions carefully before using the website and online store www.axlmarsart.com. By continuing to use the website and online store www.axlmarsart.com, it is considered that you are familiar with the terms and conditions and agree to them.
Information about the provider
Name: 4 Elle, Sandra Korenika Marsetič s.p.
Address: Vegova ulica 8, 6000 Koper
Bank account: IBAN SI56 6100 0002 7685 505, opened at DH
Social security number: 9249788000
ID number: 27789012
Taxable person: NO
Email: info@axlmarsart.com
The company is registered with Ajpes in Koper, Slovenia EU on November 1, 2022
Customer: any natural person or legal entity who has confirmed an order and made a purchase through one of the methods listed in the first article.
Product
The basic service we offer is the sale of copyrighted artworks and the creation of portraits or drawings, as well as custom design. The term “product” is used for these. A portrait or drawing of a person/people is a product that is made according to the customer’s precise instructions and tailored to their personal needs (unique product), therefore the customer has no right of withdrawal from the contract (see: 1st point of the fifth paragraph of Article 43c of the ZvPOT).
Essential components of the order
Data that are essential for the order and without which the order cannot be valid.
Non-essential components of the order
Data that are recommended when placing an order, but are not mandatory.
Production time
The deadline stated in the order is also the last day when the product is dispatched via mail. Of course, the product can also be sent before this deadline if possible. Individual agreement with the customer is also possible if the customer has different wishes, which must be clearly and unambiguously expressed in the order.
General terms and conditions (hereinafter: general terms) apply to all services and products offered by 4 Elle, education for personal development, Sandra Korenika Marsetič s.p., (hereinafter: the provider) or to any legal relationships between the provider and the customer (company, natural person, sole proprietorship, organization), except in cases where the provider explicitly gives written consent for the use of different terms of business. General terms and conditions also apply to all legal and other relationships between the provider and visitors to the website www.axlmarsart.com (hereinafter: the website) and subpages under the domain of the website. All services listed on the website are provided by the provider. The website is owned and operated by the provider and consists of several web pages. All rights reserved, unless otherwise specified on individual pages of the website.
Your use of the website, including responding to any free or paid offers on any page of the website, signifies your acceptance of these terms and conditions. In the case of communication via email to the provider info@axlmarsart.com, the provider’s telephone number 070/616-465, or through the provider’s official social media channels, it is deemed that the customer is aware of these terms and conditions and fully agrees with them. The provider reserves the right to occasional changes to the general terms and conditions without prior notice.
The general terms of the online store are composed in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), the Electronic Commerce Market Act (ZEPT), and the Electronic Communications Act (ZEKom-1). The website www.axlmarsart.com (hereinafter: the website) is a website and online store intended for the presentation and sale of services and products to users. Buyers or users are bound by the general terms and conditions that apply at the time of placing an online order or reservation. Users are advised to acknowledge and agree to the general terms of business before placing an order or making a reservation. The general terms and conditions are an integral and inseparable part of the sales contract.
Provider’s Services: The provider undertakes to carry out all ordered services qualitatively and within the agreed timeframe. The provider may consider as a customer any natural or legal person who has ordered the service unless that person has expressly emphasized that they are acting on behalf of and for the account of a third party, whose name and address will be provided to the provider when placing the order and provide evidence of the third party’s consent. The contract between the customer and the provider is concluded, valid, and enforceable when both parties sign it.
The provider does not guarantee the correctness, accuracy, and timeliness of the data and information on the website, which are purely informative in nature, nor does it assume any direct or indirect, compensatory, or other liability for any service rendered. Advice received by users on the website (or via links to other websites and web pages), in informational products, whether paid or free, or within individual or group counseling, should not be relied upon for personal, health, financial, or legal decisions. These are purely personal opinions and should be treated as such. The services are not medical forms and do not exclude consultation with a healthcare professional or specialist. In case of health problems, consult your personal physician.
By investing in any information product, program, advisory package, another service, or offer from the provider, the customer undertakes to fulfill or settle all financial and other obligations within the agreed deadlines so that the cooperation proceeds in accordance with the contractual provisions. In case of doubt about the customer’s ability to pay, orders of larger volumes, orders from private or foreign customers, and in other cases deemed necessary by the provider, the provider has the right to request an advance payment or prepayment from the customer before executing the order. Individuals must unconditionally fulfill their obligations in advance or in accordance with the contract terms. All information products, programs, and advisory packages of the provider are paid in advance or in accordance with the contract terms or conditions on other pages of the website. Prices of information products, programs, and advisory packages of the provider are not subject to negotiation. In order to ensure the quality of service and the best interests of the customer, despite the framework, my treatments and consultations are always individually tailored to the needs of the customer, so I reserve the right to change the course of individual classes and the way they are conducted.
In the case of workshops, online events, live events, I also reserve the right to supplement topics due to the needs of the group. I adapt it so that each participant gets the most and receives comprehensive support.
If the recommendations of the National Institute of Public Health (NIJZ) prescribe otherwise or prohibit live gatherings, any live meetings will be held remotely. All services are provided in accordance with the reports of the National Institute of Public Health and in accordance with their regulations, which are valid at the given moment.
Materials and other data and information agreed upon by contract are delivered to the customer in one copy, by email, on a data carrier (CD, USB key), or as a printed document and are intended exclusively for the customer. If not otherwise agreed, the provider will deliver written materials to the customer by email. The customer can cancel the order in writing or by email within the deadline specified in the contract between the customer and the provider. Agreed deadlines for the provision of services may be changed in the event of force majeure or other unforeseen events.
The provider is in no way responsible for inadequate results from users and customers of the website in imparting knowledge through counseling on the website, in information programs and products, or advisory packages, as it involves the implementation/use or what the customer has learned, and it is up to the customer to decide whether such implementation would be beneficial. Although the provider strives to ensure accurate photographs of the products for sale, all photographs should be taken as symbolic. Photographs do not guarantee the characteristics of the product. The provider reserves the right to change the terms of business at any time and in any way, regardless of the reason and without prior notice.
Availability of Information: The provider undertakes to provide the customer with information about the identity of the company (name and registered office, tax identification and tax number, whether it is liable for VAT, transaction account), contact details, essential characteristics of the goods, terms of delivery, delivery time, final price of the goods or service, at which VAT is shown, or it is explicitly stated that it is not charged based on Article 94 of the ZDDV-1, any delivery costs, the right and conditions for withdrawal from the contract in accordance with Article 43 of the ZVPot, and when this right does not exist.
Prices and Delivery Costs: All prices published on the website are retail prices in euros (€) and do not include VAT based on the first paragraph of Article 94 of the ZDDV-1. All prices shown in the online store next to the items are the prices of the products and do not include shipping costs, which are charged additionally before placing the order. In the case of personal pick-up in Koper, postage costs are not charged.
Final price is determined in the pro forma invoice, which the customer receives upon completing the online purchase or confirms in writing via email or phone. The price can also be determined outside the pro forma invoice if it is clearly evident from the correspondence between the customer and the seller. If there is a special agreement between the provider and the customer, then the price can be determined outside the official price list published on the website www.axlmarsart.com. Changes to the price list are published on the website www.axlmarsart.com. The price list is valid from the date stated on the mentioned website. All prices on the price list of the website www.axlmarsart.com are expressed in euros (€). The delivery method is chosen before submitting the order. The cost of delivery is clearly marked, and the customer is informed of it in the order summary before confirming the order. Any delivery cost is part of the final price of the entire order, and the customer pays it together with the order amount. Additional delivery cost is automatically calculated upon ordering the goods and is displayed before the customer finally submits and confirms the order. The delivery cost depends on whether the goods are delivered to the specified address via a delivery service or are subject to personal pickup. In the latter case, the delivery cost is free. Valid prices are those that were in effect at the time of placing the order or reservation of the service. Prices are not predetermined and are subject to change at any time without prior notice.
Promotional Prices
Any promotional prices are specially marked and valid during the promotion period in the online store. Certain benefits are calculated based on a loyalty card or as part of the purchase of a promotional package.
Discount Codes
A discount code provides various benefits, from different gifts to discounts in percentages or fixed amounts or free shipping. The latter is always time-limited and active only during the validity period, so it must be used within the given period, otherwise, it is invalid. Discount codes do not stack and do not apply to products on sale unless explicitly stated otherwise. Discount codes may be quantity-limited based on the number of purchases. Discount codes cannot be exchanged for cash. The customer receives them in advertisements, on the first page of the advertisement, via email as part of e-newsletters, or on social media or other media. During the ordering process, the customer enters the discount code in the designated space and confirms it by clicking the “APPLY” button. Confirmation of the code is a condition for discount calculation. The value of the discount code is automatically deducted from the order amount, and the discount is also displayed separately. The customer only pays the remaining amount, which is explicitly and clearly stated. The customer is responsible for verifying whether the discount amount based on the coupon has actually been deducted, meaning that the code has been correctly used.
Payment Methods The provider offers the following payment methods to the customer:
- Payment by pro forma invoice to the provider’s business account
- Cash payment upon personal pickup 4 Elle, Sandra Korenika Marsetič s.p., Vegova ulica 8, 6000 Koper, IBAN SI56 6100 0002 7685 505, opened at DH. After placing the order through the website, the customer receives a pro forma invoice by email, which also includes payment details, payment deadline, and amount. Timely payment of the advance is an essential component of the contract. If the invoice is not paid by the due date, the contract is considered legally terminated, and in this case, the provider does not guarantee the reservation of the ordered products and is free from all obligations regarding this specific order. **The order enters the processing (including shipping) process only upon receipt of the full payment by pro forma invoice. In the case of personal pickup, the order will be processed only after the prior payment of the order by pro forma invoice. After confirming the order, the content or final amount of the order cannot be changed, except in exceptional cases with the consent of the provider. Invoice Issuance The customer pays the total order amount to the provider 4 Elle, Sandra Korenika Marsetič s.p. The issued e-invoice is sent to the email address provided by the customer during the ordering process, specifically after the conclusion of the sales contract or after the service has been provided. The provider operates in the territory of the Republic of Slovenia, and products are shipped to the territory of the Republic of Slovenia and abroad, primarily to the territory of EU member states. The invoice itemizes the price and all costs related to the purchase, as well as informing the customer of the right to withdraw from the contract. VAT is not charged based on Article 94 of the Value Added Tax Act (ZDDV-1).
Delivery Delivery in the territory of the Republic of Slovenia
When ordering a product in the online store, the customer can choose one of the following delivery options: Delivery to the desired address provided by the customer, provided by the provider through a delivery service The provider determines which delivery service to send the package through and reserves the right to choose a delivery service that allows for more efficient delivery. The customer cannot choose the delivery service. The amount of the delivery cost is provided to the customer in the order summary since it is separately listed before confirming the order. Delivery costs are calculated and listed on the order, invoice, and invoice for issued goods, and the customer pays them together with the order amount, except in the case of free delivery based on a promotional offer. or personal pickup. The delivery cost is automatically calculated upon ordering the goods and is displayed upon completing the order, before the customer submits and confirms the order. The delivery cost is part of the final price of the entire order, and the customer pays it together with the amount for the goods, unless entitled to free delivery, which is also clearly stated in advance. The delivery cost can be changed at any time in accordance with the valid delivery service price list, but it cannot be changed after the conclusion of the sales contract, which occurs upon order submission. For some items, personal pickup at the studio is also possible. The option for studio pickup is visible during checkout or by prior arrangement with the customer. Shipping costs depend on the ordered item, weight, shape, category, etc. The shipping value is charged based on the delivery address (the value depends on the customer’s place of residence) in the purchase process and will be shown before checkout.
Delivery Worldwide
Delivery is possible to most European countries, especially to EU member states, the United Kingdom, the United States, Canada, and some other countries. A detailed list of delivery destinations can be found HERE.
For all information regarding delivery abroad and delivery costs, we are available via email: info@axlmarsart.com. The delivery cost depends on the country of delivery, dimensions, size, and weight of the shipment and includes delivery, preparation, and packaging costs. The delivery cost may change at any time in accordance with the valid price list of the delivery service, but it cannot be changed after the conclusion of the purchase contract, which occurs upon placing an order.
The international delivery time for items in stock with the provider is usually 7-21 working days from the date of payment. In case of delay in shipping due to the delivery service, the provider does not take responsibility. Shipping prices depend on the ordered item, weight, shape, category, etc. The shipping value is charged based on the delivery address (the value depends on the buyer’s residence) in the purchasing process and will be visible before completing the purchase.
Stock and delivery of goods Information on the availability and stock of products is displayed in the description of each item. Ordered products are shipped within the expected period of 7-21 days from receipt of payment or within the agreed period after a telephone conversation in the case of personal pickup. In case of an extension of the delivery period, the provider informs the customer before placing the order. The provider is not responsible for any extension of delivery times or the inability to deliver due to reasons of third parties beyond the provider’s control.
Ordering Process
Online ordering takes place via the internet and is possible 24 hours a day, every day of the year. The consumer selects and orders products available in the online store. Ordering takes place in the Slovenian language, as the website is published in the Slovenian language. Ordering in the online store is completely secure and relatively straightforward.
The buyer makes a purchase in the online store www.axlmarsart.com in a few simple steps, selecting the product or products, adding them to the cart, entering their account and delivery details, selecting the delivery and payment method, and confirming the order. The provider then delivers the selected goods to the chosen address as soon as possible. Until the buyer confirms and places the order, they can freely add or remove products in their “CART”, where the contents and total amount of the order are always visible (excluding delivery costs and any other costs associated with the payment method). The buyer can change the contents of the cart until the order is placed. In the designated space, if available, the buyer enters the coupon code to obtain a promotional discount. The code must be confirmed for the correct discount deduction and verified before placing the order. Before completing the order, the buyer can make any necessary changes to the order or correct errors in input by returning to the details or content of their cart. The entire purchase process is guided in real-time. Before placing the order, the buyer checks the quantity of products in the cart, their personal information, delivery details, and selects the payment and delivery method. Before the buyer can place the order, they are expressly warned that the order is binding on the obligation to pay and must confirm that they are aware of the general terms and conditions and agree to them. The buyer then completes the purchase by clicking on the “COMPLETE PURCHASE” button. Throughout the order placement process up to the “COMPLETE PURCHASE” step, the buyer can review the order, identify, and correct any errors. Ordering items in the online store by phone or email is not possible unless otherwise agreed. The buyer can place an order for a portrait or product not regularly sold by calling 070 616 465 or via email info@axlmarsart.com. These addresses and phone numbers may vary. The inquiry can be submitted in the same way or through the online form on the website www.axlmarsart.com. The customer’s inquiry does not bind them to the order. The order must be unambiguously confirmed by the buyer. Only then does the provider begin work. By placing an order, the buyer declares that they are older than 18 years and that their business capacity has not been restricted. Upon ordering, the buyer receives a proforma invoice if they wish. The order can also be confirmed in other ways, which must be evident from the correspondence between the subscriber and the buyer. Essential components of the order are: Customer information: name, address, postal code, email address. Order information: product format, number of people in the product, production time, background, additional items on the drawing, delivery, payment method. Non-essential components of the order are: Customer information: company (firm), tax number, telephone. Order information: additional requests, additional photos for the product. After placing the order, the buyer receives an email confirmation that the provider has received their order and a summary thereof. With this, the sales contract is considered concluded. Registered or status data and the contents of the order are always accessible to the registered user on the website www.axlmarsart.com, in their “user profile”. In case of any change to the order or cancellation of the order, that is, in time before placing the order, inform the provider of the change/cancellation at the address info@axlmarsart.com. To ensure the accuracy of delivery or to verify the data provided in the customer’s order, the provider may call the customer on their contact phone number or send a message to their contact email address. Purchase Agreement for Product Purchase The purchase contract between the provider and the buyer is concluded each time the buyer presses the “COMPLETE PURCHASE” button and thus places and completes their order. At the same time, the buyer automatically receives an email confirmation of the order and a summary thereof. With this, the purchase contract is considered concluded. This document is a confirmation of the concluded purchase contract and can be saved or printed. The purchase contract or submitted order is stored in electronic form on the provider’s server and is accessible to the buyer at any time in their user profile (registered user). The buyer can obtain a copy of the order upon request at the email address info@axlmarsart.com. In this case, the provider sends a copy of the contract to the email address provided at the time of purchase. The contract is kept for as long as necessary to store these documents in accordance with legislation or accounting standards. Contracts on www.axlmarsart.com/ are concluded only in the Slovenian language.
Security of purchase
The provider uses an SSL certificate issued by an authorized organization, which is the most suitable technological means for protecting the transmission and storage of personal data and payments. It ensures 100% protection for you. SSL is a security certificate that encrypts all data transmitted between the server or website and the visitor, thus ensuring the security of the flow of web data through encryption. In the event that the data is intercepted by a web attacker, they are unusable as they cannot be decrypted. Consequently, the security of using a website that uses an SSL certificate is at a much higher level. You can recognize a website using a security certificate by the address bar starting with secure HTTPS instead of the standard HTTP.
Damaged Shipments
If the customer notices upon receipt of the shipment from the delivery service that the shipment is physically damaged, that the contents of the shipment are missing, that it is destroyed, or that the shipment shows signs of tampering, they must report this immediately, preferably immediately upon receipt or at the latest within 3 days of delivery, notify both the provider and the delivery service. The customer is then obliged to fill out any required forms and provide the required evidence (photographs, description of the complaint, etc.) necessary for handling the complaint or complaints of the delivery service. The email for such complaints is info@axlmarsart.com.
Customer’s Right of Withdrawal from the Contract
In contracts concluded at a distance, the customer or consumer has the right to inform the provider within 14 days that they are withdrawing from the contract, without having to state a reason for their decision. The message is considered timely if the shipment is sent before the expiration of the above-mentioned 14-day period. The only cost borne by the customer in connection with withdrawing from the contract is the direct cost of returning the goods. The customer cannot claim a refund of additional costs incurred if they have expressly opted for a different shipment than the most favorable standard shipment offered by the provider. The customer informs the provider of the withdrawal from the contract by email at info@axlmarsart.com. The provider confirms to the customer the receipt of the notice of withdrawal from the contract as soon as possible. The deadline for withdrawing from the contract for the delivery of goods begins on the day the customer receives the goods. A portrait or drawing of a person/people is a product made according to the precise instructions of the customer and tailored to their personal needs (unique product), so the customer does not have the right to withdraw from the contract (see: 1st point of the fifth paragraph of Article 43.c of the Consumer Protection Act).
Return of Goods
If the customer has already received the goods and withdraws from the contract, they shall return or hand over the goods to the provider or to a person authorized by the provider to receive the goods, immediately or no later than 14 days after sending the goods to the provider. notice that they are withdrawing from the contract, unless the provider offers the customer to take back the returned goods themselves. The customer is considered to have returned the goods on time if they dispatch them before the expiry of the 14-day return period. The customer can return the goods to the provider: by mail or through another delivery service to the address: Name: Elle 4, Sandra Korenika Marsetič s.p., Vegova ulica 8, 6000 Koper. The customer bears the direct costs of returning the goods.
ATTENTION: “The customer covers all costs associated with the direct return of the goods.”
Exception: A portrait or drawing of a person/people is a product made according to the precise instructions of the customer and tailored to their personal needs (unique product), so the customer does not have the right to withdraw from the contract (see: 1st point of the fifth paragraph of Article 43.c of the Consumer Protection Act).
Refund
If the customer withdraws from the contract, the provider will refund all received payments without undue delay, and in any case no later than 14 days from the day of receiving the notice of withdrawal from this contract. The received payments are refunded to the customer with the means of payment used by the customer, unless the customer has expressly requested the use of another means of payment and does not incur any costs as a result. The provider may withhold the refund of received payments until the returned goods are received. Exception: A portrait or drawing of a person/people is a product made according to the precise instructions of the customer and tailored to their personal needs (unique product), so the customer does not have the right to withdraw from the contract (see: 1st point of the fifth paragraph of Article 43.c of the Consumer Protection Act).
Conditions for Exercising the Right of Withdrawal from the Contract
The customer must return the goods to the provider undamaged, unused, and in unaltered quantity. The customer may inspect and test the received product only to the extent necessary to determine its actual condition (nature, characteristics, operation of the product) and as is customary in stores. If the subject of the return is a product purchased in a set, all parts of the set must be returned. Returning individual pieces of the set is not allowed. Until the goods are handed over to the provider or to a person authorized by the provider, the customer bears the risk of loss, damage, or destruction of the product they wish to return, unless this occurred without their fault. It is advisable for the customer to attach a copy of the invoice to the goods for a faster and easier return process. Withdrawal from the contract and the possibility of a refund, in addition to other cases specifically mentioned in the Consumer Protection Act, do not apply to: sound and image carriers if the customer has opened the security seal, for custom-made products (personalized), etc. or. for goods made according to the precise instructions of the client and tailored to their personal needs, for goods that are inseparably connected to other items due to their nature. Withdrawal from the contract and the possibility of a refund are not possible if the energy therapy service or counseling has been provided and in the case of purchasing an online program if access to the e-material has already been provided, unlocked, or sent to the client by email. Exception: A portrait or drawing of a person/people is a product made according to the precise instructions of the customer and tailored to their personal needs (unique product), so the customer does not have the right to withdraw from the contract (see: 1st point of the fifth paragraph of Article 43.c of the Consumer Protection Act).
Customer Responsibilities
The customer is obliged to verify the accuracy of the data on the invoice and notify the seller of any errors within eight (8) days of receipt. The seller does not consider later complaints regarding the data on the invoice. The seller is not responsible for compensation related to changes in exchange rates, transactions in foreign currency, fees charged by the customer’s bank, other expenses charged to the customer by the card issuer.
Protection of personal data
We value your privacy, so we always carefully protect your data in accordance with European legislation (Regulation (EU) 2016/697 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) or GDPR) and Council of Europe conventions (ETS) No. 108, ETS No. 181, ETS No. 185, ETS No. 189)) and national legislation of the Republic of Slovenia (Personal Data Protection Act (ZVOP-1, Official Gazette of the RS, No. 94/07), Electronic Communications Act (ZEPT, Official Gazette of the RS, No. 96/09 and 19/15) etc.). Protecting the personal data of our users is an important concern of our company. All provided data are protected against third-party intrusions, ensuring worry-free and uninterrupted dealings with the provider. Protecting the personal data of our users is an important concern of our company. The provider makes every effort to ensure the security of personal data. Your data is constantly protected against loss, destruction, forgery, manipulation, and unauthorized access or disclosure. The provider of protection ensures various measures and information mechanisms that ensure the smooth operation of the website and the security of data transmission on it. The provider has the right, based on written permission, to list the name of the client in its references. The provider protects all data obtained about clients in accordance with the Personal Data Protection Act. By accepting the offer, the customer agrees to the use of this data for the purpose of informing about the offer. If the client does not wish this, they can indicate this upon registration. By registering and/or placing an order on the website www.axlmarsart.com/, you agree that the company Name: 4 Elle, Sandra Korenika Marsetič s.p. may collect personal data (name, address, email address, and any other data voluntarily provided to the provider) also for the purpose of direct marketing through all advertising channels used by the provider. As a customer, when registering and/or placing an order on the website labeled “Subscribe to Newsletter,” you must expressly consent to the conduct of direct marketing via email. Otherwise, the customer will not receive direct marketing via email, nor will they be adequately informed in advance about the provider’s online actions. Withdrawal of consent: You will be appropriately informed about the possibility of withdrawing consent for the conduct of direct marketing via email with each email message received. If you do not provide personal data, you cannot enter into a contract with the provider, and likewise, the provider cannot deliver products under the contract as it does not have the necessary data to execute the contract. In the company Name: Name: 4 Elle, Sandra Korenika Marsetič s.p. based on the Electronic Communications Act of the Republic of Slovenia (ZEKom-1) (Electronic Communications Act of the Republic of Slovenia, adopted on the basis of Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002), we inform our customers about our products, services, and content. The customer can terminate such communication at any time via the unsubscribe link in the received messages or by a written request to the email: info@.axlmarsart.com As an individual, you are informed and consent to the provider entrusting certain tasks related to your data to data processors, who process your entrusted data exclusively on behalf of the provider, within the limits of the provider’s authorization (in a written contract or other legal act) and in accordance with the purposes defined in this privacy policy. The data processors with whom the provider cooperates are: Accounting service; law firms and other providers of legal advice, IT system maintainers, Email providers, payment system providers. The provider will not disclose your personal data to unauthorized third parties. Data processors may only process personal data within the scope of the controller’s instructions and may not use personal data to pursue any personal interests. The controller and users of personal data do not transfer them to third countries. Personal data processed by the provider on the basis of the law is stored for the period determined by law. After the expiry of the retention period, the controller effectively and permanently deletes personal data so that they can no longer be associated with a specific individual. You control the information you provide about yourself. If you decide not to provide your data to the provider, you will not be able to access certain areas or functions on the website. If you do not provide us with your delivery address, delivery will not be possible. Regarding your personal data, you have numerous rights. These include the right to be informed, to access, to review, to delete and limit processing, to transfer, to object, and to lodge a complaint. All requests regarding the exercise of rights regarding personal data can be addressed in writing to the controller, namely at info@axlmarsart.com. However, as an individual, in certain cases described in Article 17(3) of the GDPR, you do not have the right to delete data. All requests regarding the exercise of rights regarding personal data can be addressed in writing by the individual to the controller, namely at: info@axlmarsart.com.
Upon concluding the contract, the buyer agrees to the author’s (seller’s) right to publish products on websites and social media, as it constitutes an important part of self-promotion, enabling proper advertising and increasing work volume. Understandably, if the client explicitly and clearly (in writing) does not wish for publication, then I undertake not to publish such content.
Cookies
This notice is provided in accordance with the Law on Electronic Communications (ZEKom-1), which regulates the rules regarding the use of cookies and similar technologies to store data or access data stored on the user’s computer, smartphone, or other device. Cookies are small text files created by websites during visits and are transferred to the user’s computer, smartphone, or other device during website visits, and are used in browsers. Cookies are essential for providing user-friendly, faster, and easier online services. The most common e-commerce functions would not be possible without cookies. With their help, the website remembers the user’s preferences and experiences, saving time and making web browsing more efficient and user-friendly. The storage of cookies is under the complete control of the user’s browser – it can restrict or disable the storage of cookies if desired. Cookies are not harmful and are always time-limited. Deleting or blocking cookies may cause the website to not function properly or efficiently. If a user deletes all cookies, their settings will not be saved, and they will receive a cookie notice each time they visit the website. Most modern web browsers allow users to view all stored cookies and enable the deletion of all or individual cookies, as well as the blocking or allowing of cookies for all websites or selected individual websites. Information about cookies is usually found in the “help” section of web browsers.
Minors
The provider warmly recommends to all parents and guardians to teach their children and dependents safe and responsible handling of personal data online. Minors must not transmit any personal data to websites without the permission of their parents or guardians. The provider will never knowingly collect personal data from minors.
Communication
The www.axlmarsart.com store will contact the user via remote communication means only if the user does not explicitly object to it, and in accordance with the provisions of the Electronic Communications Act and the Law on Electronic Communications (ZEKom-1). The promotional electronic messages of the provider will be clearly marked as promotional messages, the sender will be clearly visible, and the terms of participation in them will be clearly defined for all promotions and other marketing techniques. The user can subscribe to receive newsletters and thus be informed about all promotions and news in an easy way and can easily unsubscribe from receiving them.
Copyright
The online store www.axlmarsart.com/ and all content published on the website and in the online store are the property and copyright of the company Name: 4 Elle, Sandra Korenika Marsetič s.p. The use and/or copying of this content is prohibited without the written consent of the company Name: 4 Elle, Sandra Korenika Marsetič s.p. or the original copyright holder.
Limitation of Liability
The company Name: 4 Elle, Sandra Korenika Marsetič s.p. endeavors to provide the most accurate and up-to-date information published on its website. Likewise, it carefully inspects each order and strives to fulfill it completely and flawlessly. However, situations may arise that could affect the seller’s performance of obligations, which the seller cannot influence, foresee, or prevent and for which the seller is not and cannot be held responsible. In the latter case, the provider will immediately, but no later than within five (5) working days from withdrawing from the contract, refund the buyer for any payments already received.
The website may contain links to other websites and pages (hereinafter: linked websites). The provider does not control linked websites and is not responsible for the content of linked websites, including any links to them, or for any changes or updates to them. Even if a particular product or service presented on another website, not owned by the provider, is recommended as high quality on the website, this is considered only as an opinion and cannot be a reason for the provider’s liability. The condition of using the website is the visitor’s commitment not to use it for purposes that are stated as illegal or prohibited in these general terms and conditions or in the applicable legislation. The website may not be used in ways that could in any way damage the website. At the same time, it is not allowed to interfere with the use and visiting of other users of the website. You must also not obtain or attempt to obtain any material, text, multimedia, or data in any way unless the provider expressly allows it in writing. When filling out forms and posting comments on the website, visitors to the website must respect the rules of respectful expression and tolerant dialogue. In case of inappropriate expression, attempts or acts of harming the website, the provider has the right to prevent the visitor from further participation, use, or visiting the website or other related services.
Sending promotional messages to email addresses published on the website is not allowed. The provider reserves the right to remove visitors/users who violate the general terms and conditions from the database of email addresses maintained by the company. The website is established for the purpose of presenting and selling the services or products of the provider. The content on the website is informative.
Provider does not assume responsibility for the accuracy, completeness, and timeliness of published data, nor for any potential damage that may arise to the user of the website due to the use of published information. Users use the published content at their own risk. The provider reserves the right to change, add, or remove content on the website without prior notice and does not assume responsibility for any consequences of such changes.
Neither the provider nor any other legal or natural person involved in the creation and development of the website shall be liable for any damages arising from or in connection with the existence, access, and/or use of this website and/or the information contained therein. Neither shall they be liable for any damages resulting from the inability to use the information on this website and/or for any errors or deficiencies in their content, regardless of whether they were informed of the possibility of such damages.
To the fullest extent permitted by applicable law, all information, software, products, services, and related graphics on the website are provided “as is” without any warranty, except as expressly stated on the website. To the fullest extent permitted by applicable law, the provider shall not be liable for any direct, indirect, or incidental damages due to the inability to use data from the website.
All information on the website is subject to copyright and other intellectual property rights. With the written consent of the owner, reproduction is permitted exclusively for non-commercial purposes, provided that all notices of copyright or other intellectual property rights are preserved.
Images
The provider strives to provide the most suitable images for all products on the website and endeavors to ensure that there are no aesthetic differences between its appearance and the actual appearance of the product. Color shades in the image may vary slightly, which does not constitute a real defect in the product, as it does not affect its specificity. Product photographs are symbolic and do not guarantee the characteristics of the products (especially regarding color deviation) or services (especially their performance). The provider does not guarantee the correctness and completeness of the data on the pages of the online store (text or image material). Images are owned by the provider Name: 4 Elle, Sandra Korenika Marsetič s.p., and any unauthorized reproduction or use without prior consent is prohibited.
The website www.axlmarsart.com is owned by Sandra Korenika Marsetič s.p., or author Mitja Marsetič (artistic name Axl Mars), and with it, all content, logos, photographs, and other audiovisual and textual works. All mentioned elements are thus subject to intellectual property, whereby Sandra Korenika Marsetič s.p., or author Mitja Marsetič (artistic name Axl Mars), have the sole right to dispose of the rights to all content on the website. Any other reproduction or other use of any element on the website or for any other purpose, including commercial use, or for third parties, is prohibited without the prior written consent of Sandra Korenika Marsetič s.p., or author Mitja Marsetič (artistic name Axl Mars).
Dispute Resolution and Complaints
The provider endeavors to resolve any disputes amicably to the best of its ability. The provider will endeavor to resolve any comments or complaints as quickly as possible, taking into account the applicable legislation, especially the Consumer Protection Act. These general terms and conditions are governed by the laws of the Republic of Slovenia. Any disputes shall be resolved by the competent court in Koper, Slovenia.
If a user of the online store has a comment or complaint, it can be expressed in writing to info@axlmarsart.com. The handling of the complaint is confidential. The provider will confirm the receipt of the complaint to the user as soon as possible or within five (5) working days of receiving the complaint and inform them of the expected deadline for its processing. If an agreement is not possible, the competent court in Koper is responsible for resolving disputes: The SRPS online consumer dispute resolution platform is available to consumers at this link. This arrangement arises from the Consumer Dispute Resolution Act, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC. If any part of these general terms and conditions is found to be invalid or unenforceable under applicable law, it shall be deemed replaced by a valid and enforceable provision that best achieves the purpose of the original provision, and the remainder of the general terms and conditions shall remain in effect.
Help, Additional Questions, and Contact
For all your questions, the provider is available via email: info@axlmarsart.com, the contact form on the website, and phone 070 616 465. The general terms and conditions of business are valid from 23. 02. 2024.